Salesforce B2C Commerce 24.7 > Merchandising Your Site > Campaigns and Promotions > Order Promotions

Adding Excluded Products

You can specify products to be excluded from order promotions. Use this option, for example, to exclude products (SKUs) that represent gift certificates or products that don't qualify for any promotion because they are already discounted in price books.

This option is available for order promotions of type: With amount of qualifying products.

Select site > Merchant Tools > Online Marketing > Promotions > promotion.
On the Promotions page, enter or select the general promotion information.
Select Order for the Promotion Class and select a promotion type.
Click Edit to specify excluded products.
On the Product Include/Exclude window, specify the qualifier, operator, value, and catalog of products to be included in the list of excluded products.

If the Qualifier is ID, you can search and select multiple products in one step with the Business Manager product selection pop up page. You can also use a name in the search along with the ID (for example, "S1653098, Nokia*").
Click Add to add additional types of products to the list.

"10% discount on orders of $100 or more (DOES NOT INCLUDE GIFT CERTS)".

The assumption is that gift certificates are created as SKUs in the catalog. The storefront user interface should show "10% item-level discount", so its important that it be set up as an order-level promotion and not a product-level promotion.

The merchants creates this promotion:

Setting	Value
Promotion class	Order
Promotion type	With amount of qualifying products
Discount	Buy $100 or more and get 10% off
Non-qualifying products	Gift certificates

The customer adds a gift certificate for $50 and DVDs costing $60 to the cart. The total order value is $110. The Order promotion isn't applied because the $100 threshold has not been reached ($110 - GiftCerts = $60).
The customer adds more DVDs to cart; so that the cart now contains gift certificate $50 and DVDs costing $105. The order promotion is now applied because the $100 threshold has been reached. The 10% discount is applied on the order value excluding the gift certificates ($155 - GiftCerts = $105; discount = $10.50)