Salesforce B2C Commerce 24.7 > Administering Your Organization > Business Manager Email Configurator

Configure Business Manager Email Settings

To define your own SMTP server for customer and platform email delivery, configure email settings.

  1. Select Administration > Operations > Email Settings.
  2. Click the Use customer email configuration checkbox.
  3. Enter username.
  4. Enter password.
  5. Enter hostname.
    Note: the SMTP server must support STARTTLS.
  6. Use the default port 587.
  7. Enter a From address.
  8. (Optional) To use the defined server for your customer and platform emails, check Use for all email.
    Note: When Use for all email isn’t checked, only outgoing customer email uses the configured server, such as email that you generate to send to your shoppers. All platform email continues to use the default SMTP server that Salesforce provides.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.