Customer Object Import/Export
You can use the elements in the customer.xsd and considerations when creating values for them.
Business Manager Import Location
Pipelets
ImportCustomers
ExportCustomers
Granularity: passed customers.
Element: Customer Address
Customer import never
sets an address as the customer's default address if it's explicitly
marked as preferred='false'. This makes it possible to
import customers with no default address by setting
preferred to false for all addresses.
Element: Customer Number
When importing customers, the customer number is optional.
If the customer number is provided in the import file, the import creates a customer using the customer number and identifies that customer by the number when updating the record.
If the customer isn't found, a customer record is created using a system generated customer number.
Data Group: Customer Lists
Site Import/Export supports the data group customer lists. Site assignments to a customer list are imported as a site preference, similar to catalog, inventory list and price book assignments. The same customers are exported for all sites assigned to the same customer list.
Element: Gender
If the gender element isn't present in the import file, gender isn't updated in the database. If gender is empty, gender is set to null in the database. If the gender element is has the value of male or female in the import file, male is stored as one in the database and female is stored as two. If the gender attribute has a numeric value the value is stored in the database as is.
Element: Country-Code
country-code child element of the
address complex type allows the import or export of
country codes with one or two characters. Previous to version 12.2, Salesforce B2C Commerce only imported or exported two character country codes.
Customer addresses that include an address ID with leading or trailing whitespace are properly exported. Previous to version 12.2, it was not possible to export a customer address that included leading or trailing whitespace.