Salesforce B2C Commerce 24.5 > Account Manager

Remove Verification Methods for Multi-Factor Authentication

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If you want to replace a multi-factor authentication (MFA) verification method, you can remove registered methods from your Account Manager account.

To remove an MFA verification mehtod:
  1. Log into Account Manager.
  2. Click Account Information.
  3. Under Multi-Factor Verification, click the trash bin icon of the method you want to remove.
    Account Manager displays a message asking you to confirm that you want to remove the method.
  4. Click Remove.
    Note: If you lose your verification method and don’t have a registered backup method, contact your account administrator to restore access to your account.
Related concepts
Register Verification Methods for Multi-Factor Authentication
Related tasks
Log into Account Manager

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.