Get Started

We provide several resources to help you learn about Salesforce B2C Commerce.

Trailhead Resources
You can learn about B2C Commerce on our Trailhead learning platform.
Concepts and Terminology
B2C Commerce provides the resources and processing for your ecommerce sites, called a storefront in the B2C Commerce documentation. You create and build your sites in your realm.
Instances
A B2C Commerce instance contains the tools and resources for customizing storefronts. You can access an instance through your browser, or you can use Business Manager.
SFRA Reference Application
B2C Commerce provides the SFRA (Storefront Reference Architecture) reference application. SFRA provides full-featured ecommerce storefronts, sample code, and data. If you are starting a new project, we recommend that you use SFRA as the basis of your implementation.
B2C Commerce Tools
If you have the correct permissions assigned to you, you can access the B2C Commerce tools.
Browser Support
B2C Commerce supports several different browsers.
Data Input and Output
You can import to and export from staging, development, and production instances and replicate between instances. If your storefront uses a third-party application, you are responsible for managing feeds into the catalog. You can create feeds from Salesforce B2C Commerce for other backend systems, such as an order management system (OMS), enterprise resource planning system (ERP), product information management system (PIM), or warehouse management system (WMS).
Sites and Storefronts
In B2C Commerce, a site is the application and associated code that runs a storefront. A storefront the user's online experience. A site can have multiple storefronts with different URLs for different brands, locales (with currency and tax differences), or multiple channels. If you are referring to a specific URL, B2C Commerce uses the term storefront.
Build Your Site Structure
When building your site, the order that you collect and generate the underlying product, content, and promotional qualifier information in matters. In general, you must create your catalog, product and pricing information first, and then create a marketing program to promote your products.
Playbooks and Additional Resources
Looking for information that helps you address a specific area or insight when planning your next project? Well, look no further! We offer Commerce Cloud Playbooks, Platform Adoption Playbooks, and additional resources that provide best practices for implementing, administering, and developing your ecommerce sites.