Salesforce B2C Commerce 24.7 > Control Center > Manage Instances in Control Center

Start, Stop, and Restart Instances in Control Center

If you have sufficient permissions, you can restart any running instance, stop any running on-demand sandboxes (ODS), and start any instance whose status is down ("Administratively down" or "System down").

To start, stop, or restart an instance, perform the following steps:

Log into Control Center.
Click Instances.
Search for―or navigate to―the instance you want to start, stop, or restart.
Click start, stop, or restart.

When you click one of these actions, a confirmation message appears asking if you want to continue.
Click Yes.

Control Center attempts to start, stop, or restart the instance, and changes the instance's status as appropriate.

Note: Starting or restarting an instance might take several minutes.