Salesforce B2C Commerce 24.7 > Control Center > Manage Instances in Control Center

Start, Stop, and Restart Instances in Control Center

If you have sufficient permissions, you can restart any running instance, stop any running on-demand sandboxes (ODS), and start any instance whose status is down ("Administratively down" or "System down").

To start, stop, or restart an instance, perform the following steps:

  1. Log into Control Center.
  2. Click Instances.
  3. Search for―or navigate to―the instance you want to start, stop, or restart.
  4. Click start, stop, or restart.

    When you click one of these actions, a confirmation message appears asking if you want to continue.

  5. Click Yes.

Control Center attempts to start, stop, or restart the instance, and changes the instance's status as appropriate.

Note: Starting or restarting an instance might take several minutes.
Related tasks
Log Into Control Center

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.