Salesforce B2C Commerce 24.5 > Merchandising Your Site

Ordering

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You can use Business Manager to manage many aspects of your site's order processing requirements. For example, you can: view and modify order and payment information, edit order attributes, add a note to an order record, send emails to confirm order, payment, or shipping status, cancel an order, or create a custom email, export orders export orders.

  • Managing Orders
    While you use a separate system to process orders, you can also use Business Manager for initial order creation and to manage order-related processes such as:
  • Manage Payment Methods
    Use Business Manager to create and manage your payment methods, which rely on the payment processors you have already created.
  • Manage Credit/Debit Cards
    Use Business Manager to create and manage your credit and debit cards. The default credit and debit cards include: Visa, Master (Master Card), Discover, Diners Club (Diners Club International).
  • Manage Shipping Methods
    Use Business Manager to create and manage the shipping methods available in your site, including tax classes, currency, order value, and shipping cost.
  • Manage Site Taxes
    The site taxation policy determines if product and other prices are treated as gross or as net prices in the site.
  • Tax Class ID Attributes
    B2C Commerce has two system object attributes for managing product tax rates on your storefront: legacy taxClassId and localizedTaxClassId.
  • Define Order Search Result Columns
    You can define up to ten additional custom columns.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.