Salesforce B2C Commerce 24.7 > Administering Your Organization > Import and Export > Transferring Files to an Instance

Manually Adding Files to Sandbox Instances

Since primary instance group instances require WebDAV to use authentication, use WebDAV to move files manually on sandbox instances. The WebDAV interface supports binary files (plain XML) and compressed files.

For a feed to appear in the Business Manager, the feed must be stored in the correct subfolder. For example, catalog must appear in the Import/Export section of Products and Catalogs, while library must appear in the Import/Export section of Content.

You must have File Transfer Manager access privileges to access the Import/Export WebDAV share.

To Manually Add Files Using WebDAV from a Windows Machine:

  1. Select Administration > Site Development > Development Setup.
  2. Copy the WebDAV Access Import/Export URL.
  3. On a Windows machine, add a network place pointing to the URL. Use the name and password you use to log on to the instance.
    Note: Sometimes, you are asked for the name and password three times when opening new directories within the cartridge.
  4. Open the network place and copy the files into the Impex/src directory. You can also create directories.
Related concepts
Using WebDAV

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.