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Salesforce B2C Commerce 24.7 > Administering Your Organization > Troubleshooting B2C Commerce > Troubleshooting with the Session ID and Request ID

Troubleshooting Server Side

Find the session ID and request ID on the server.

On the server side, you can use the Salesforce B2C Commerce APIs to retrieve the session and request IDs.

ID API
Session dw.system.Session.sessionID : String
Request dw.system.Request.requestID : String

Important storefront Application pipelines:

  • OnSession-Do � called during first request of session, also if a cached page is delivered
  • OnRequest-Do � called for each request, also if a cached page is delivered
  • Prefix-Start � called before the actual pipeline if dynamic response is delivered

Important parameters for code instrumentation:

  • Request.gethttpQueryString
  • Request.gethttpReferer
  • Request.gethttpUserAgent

See the B2C Commerce API Documentation for more information.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.

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