Change History
You can view the change history for Salesforce B2C Commerce objects. For each object, you can see when it was created, updated, or deleted.
The list of types change depending on the enabled settings.
For each change, B2C Commerce generates a change event, which indicates:
- Who (user or job) performed the change
- When the change occurred
- What was the nature of the change (creation, deletion, or update)
- Which specific object was changed
After an object is changed, B2C Commerce stores a JSON representation of the object in its new state. If an object is deleted, B2C Commerce creates and stores a deletion notice indicating the deleted object's type, ID, and name (if available).
Different types of objects are interrelated, so an object's change history often shows changes to related objects, not just changes to the object itself. For example, if a product was added to a category or was removed from a category, the product's change history would include the change event.
Change events are aggregated over time. As a consequence, changes are not immediately viewable. It can take up to 15 minutes for B2C Commerce to recognize changes and show them in the change history.
You can view the change history for the following B2C Commerce objects.
- Catalogs and categories
- Content asset
- Custom objects
- Customer groups and lists
- Job schedules
- Library folders
- Organizations
- Price books
- Products
- Recommendations
- Shared product options
- Shared variation attributes
- Sites
- Source code groups
- Store details
- System object types
History tabs are not available for the following object types: A/B tests, campaigns, coupons, promotions, search settings, slot configurations, and sorting rules.
Change History Details
When you are viewing change history in Business Manager: Administration > Operations > Change History, changes are summarized based on the unique combinations of five variables: date, user, scope, object, and action. Each summary line shows information using the following format:
[date] [user] [scope /] object <object_ID>] [ - action]where:
| date | day on which the summarized changes occurred. |
| user | One of the following values: name of a user; name of a user followed by "(job)" if the user manually started a job; or name of a scheduled job shown in the format "job: job_name". |
| scope / |
One of the following values, followed by the slash character. Scope is
optional and appears only if the scope is ambiguous. For example, the
scope is ambiguous if you select Product in the
|
| object | object type followed by the ID of the object. |
| - action |
A dash character followed by one of the following values: Creation, Deletion, Update,or one of the values in the Update Actions column. The action is optional and appears only if the action is ambiguous. For
example, the action is ambiguous if you select
Product in the Object Type field and accept the
defaults for all of the other search fields. This causes B2C Commerce to
return product changes related to multiple actions, which are then added
to the summary line to clarify the action for each change. If the action
isn't ambiguous—for example, if you select a value in the
|