Salesforce B2C Commerce 24.7 > Customer Service Center

Edit Customer Information

The agent can edit a customer's first name, last name, or email in Customer Service Center. The agent must have the necessary permissions.

  1. Select site > Merchant Tools > Ordering > Customer Service Center.
  2. Find a customer.
  3. Click Edit Customer.
  4. Modify the customer's first name, last name, or email.
  5. (optional) Click Enable to change the customer status.
  6. Click Save.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.