You can delete one or more customers.
When you delete multiple customers,
Salesforce B2C Commerce does this in batch mode. We recommend you use the Import & Export feature
when deleting more than 1000 customers at a time. Deleting a customer deletes all address books,
wallets, credentials, product lists, baskets, and active, Commerce Cloud Einstein, and Analytics Data from the
system.
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Select
site > Merchant Tools >
Customers > Customers.
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On the Customers page, search for the customers you want to delete using simple or
advanced search.
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Select one or more customers, or select all customers and click
Delete.
A message appears Are you sure that you want to execute the following
action for these items: delete? Click OK.
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Or you can click the Edit All or Edit
Selected button to select in batch mode.
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Select Delete Customers and then click
Next.
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On the Step 1: Select Action page, select Delete
Customers.
A message appears, This customer processing action will delete all
selected customers. Click Finish to start this action, click Cancel to
abort.
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On the Step 2: Delete Customers - Confirmation page, click
Finish.
The Batch Processing window opens, first showing the process running, and
then showing that it finished.