Set Permissions

An agent can create an order in Customer Service Center. The agent needs the necessary permissions.

1. Select Administration > Organization > Roles > Permissions role.
2. Click Business Manager.
3. Select your site.
4. Set the following permissions:
   • Orders
   • Customer Service Center
5. Click Functional Permissions.
6. Select your site.
7. Enable the following permissions:
   • Adjust_Item_Price
   • Adjust_Shipping_Price
   • Adjust_Order_Price
   • Delete_Order_Note
   • Create_Order_On_Behalf_Of
   • Search_Orders
8. Click Locale Permissions.
9. Check locales to enable them, uncheck to disable them for this role.
10. Click Apply.