Salesforce B2C Commerce 24.7 > B2C Commerce Release Notes > 22.10 Release

Authorize Agents to Assist Shoppers with the Trusted Agent on Behalf Service

Shopper Login and API Service (SLAS) now supports an authorization method called trusted agent on behalf (TAOB).

Using this method, a trusted agent can get a shopper token that allows the agent to assume the role of a particular shopper and perform actions on their behalf. For example, an agent can assume the role of a shopper and perform actions such as updating their order.

Login flow for a trusted agent.

The typical API requests and responses used to implement a login flow for a trusted agent.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.