Integration with Inventory Management Systems

You can use the Salesforce B2C Commerce Inventory feature to track inventory levels between regular inventory updates to the production system from a backend inventory system.

You can use the inventory levels to present more accurate stock level information to customers. You can update the B2C Commerce inventory status in several ways:

  • Frequently - every 15 minutes or every hour
  • Infrequently - every 24 hours
  • With complete replacements of the product inventory records
  • With replacement of only those records that have changed

The data that the Inventory Management System transmits can be defined either:

  • By the default inventory schema (inventory.xsd), which allows for a wide range of features.
  • By a different schema (with customization) that has fewer, more, or different product inventory record attributes.