Salesforce B2C Commerce 24.7 > Developing Your Site > Development Components > Scripts > Script Programming > Understanding Server-Side JavaScript

Script Timeout Configuration

Service Call Timeouts

The timeout values for SFTPClient, HTTPClient, and webreference objects are based on the timeout value of the calling script. The script timeout value is used as an upper bound for the timeout that is configured for the SFTPClient and HTTPClient.

It’s recommended to use the service framework, which has multiple monitoring and management features for web services. Nevertheless, for HTTPClient or SFTPClient, the timeouts can also be set as part of the function call.

To view the default global timeout:
  1. Select Administration > Global Preferences > Global Timeouts.

If you are having difficulty with scripts timing out while calling a third-party system or service, you can contact Customer Support to change the timeouts temporarily.

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.