Salesforce B2C Commerce 24.7 > Administering Your Organization > Troubleshooting B2C Commerce > Troubleshooting with the Session ID and Request ID

Troubleshooting Client Side

Find the session ID and request ID on the client.

Session ID

In browser address field: JavaScript:alert(document.cookie)

The cookie name is sid.

Request ID

To view information about request ID information on non-production systems with page caching disabled, use the "Show Request Log".

Infocenter Retirement: On June 30, 2023, the Infocenter was retired, and documentation currently hosted on the Infocenter will be published to Salesforce Help, Commerce Cloud Developer Center, and Salesforce B2C Commerce Developer Documentation Resources. For more information, see the release note.