Salesforce B2C Commerce Architect - Certification Tests

Exam Outline

The Salesforce Certified B2C Commerce Architect exam measures a candidate’s knowledge and skills related to the objectives listed here. A candidate should have hands-on experience with B2C Commerce and can demonstrate knowledge and expertise in each of the areas below:


Design/Discovery: 29%

  • Given a customer's business requirement, create a technical specification that accurately reflects the business requirement.

  • Given business and technical requirement details, create standard technical artifacts that are complementary and accurate to the design and project needs.

  • Given business and technical requirement details, review implementation specifications for solutions, future growth, and gap analysis to stakeholders and provide analysis to defend if necessary.

  • Given systems integration requirements and technical details, evaluate applicable versions of AppExchange solutions, third-party technical specifications, and API documentation for integrations.

  • Given the systems that are interacting with the platform, evaluate the integration points, data type and volume, and data migration approach, plus diagram the system architecture.


Build: 19%

  • Given a set of technical specifications, evaluate the implementation process to ensure the solution meets the business requirements.

  • Given an implementation, validate that best practices are followed and guide their usage so that the end solution is secure, performant, and modular.

  • Given a complex issue or set of issues, guide a development team in the steps toward resolution.

  • Given an implementation and known key performance indicators (KPIs), support in load testing, evaluate results, and ensure the implementation meets expectations.

  • Given a collection of cartridges and data, define a process to compile and deploy to Salesforce environments.


Monitoring/Troubleshooting: 14%

  • Given an implementation, evaluate the end-to-end needs for custom logging configuration and the ability to leverage Log Center, and investigate other tools required to identify potential and existing issues for governance, trust, and best practices.

  • Given an implementation performance issue, demonstrate the ability to identify and address existing and potential performance issues, including quota violations, cache utilization, service timeouts, and optimization opportunities.

  • Given an implementation issue, demonstrate the ability to identify root causes and recommend solutions.

  • Given an implementation, evaluate and adjust the system proactively to ensure a healthy, scalable system for current and future business operational needs.


Integrations and Customizations: 22%

  • Given a business requirement of integrating with a third-party web service, identify which protocol (SOAP/REST) and which approach (real-time vs. batch processing) should be used and then apply all security strategies and best practices that SFCC can support.

  • Given a set of batch process requirements, leverage the productized Job Framework for batch process integration.

  • Given a list of third-party AppExchange solutions, identify legacy code that still uses Pipelines and define an integration approach with Controllers.

  • Given a set of real-time integration requirements, leverage the productized Service Framework for real-time integration.


Launch: 16%

  • Given requirements for a site, set up aliases that follow SEO best practices and accurately land customers on the desired domain, locale, and currency.

  • Given a site launch checklist, identify required rollback steps, plan post-production activities, and ensure all launch tasks are completed.

  • Given a site launch, monitor launch activities that cover all system health indicators.

  • Given dependencies between sources of site data, define jobs and data replication schedules.

  • Given data migration scenarios, plan and support the data migration process.

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