Salesforce B2C Commerce 102 Introduction

If you’re tired of courses that take 10 hours to explain what could be said in 45 minutes, this is for you.

This 48-minute course on Salesforce B2C Commerce is built to get straight to the point. No fluff, no filler, no unnecessary detours. Just the essential concepts, explained clearly and based on real-world experience.

Whether you're completely new to Salesforce Commerce Cloud or you’ve touched the platform before but never had a proper introduction, this course gives you the foundation you need — fast.

Here’s what we’ll cover, video by video:

• A quick introduction to Salesforce Commerce, to give you context

• A clear definition of what Salesforce Commerce is and isn’t, and how it fits within the broader Salesforce ecosystem

• An explanation of the technical architecture, including PODs, REALMs, and instances, so you understand how everything runs behind the scenes

• A walk-through of the most relevant tools available in B2C Commerce: from Business Manager to Log Center, Account Manager, Control Center, SLAS, and more

• And finally, a focused look at Business Manager, where 90% of the work happens — covering Merchant Tools, Administration, and how user roles are managed

You’ll walk away with a complete understanding of how the platform works, what tools you’ll actually use in your day-to-day, and what to expect when you land in a real Salesforce B2C Commerce project.

No marketing jargon. No overcomplication. Just the real deal.

If you're serious about learning Salesforce Commerce Cloud and don’t want to waste hours figuring out the basics, this is the fastest way to get up to speed.